New qualification launched to promote the leadership role of practice managers
June 13 2016
A new qualification will create “an important development opportunity for practice managers” and recognise “the pivotal role they play in primary care”.
The Royal Society of Public Health and Institute of Healthcare Management are launching the vocational qualification, the Level 4 IHM Certificate in Practice Management. The training runs as a two or three month course with four elements of two or three weeks.
The total qualification time of 130 hours includes 45 hours of guided learning “based around everyday tasks, competencies and behaviours of management at work and is underpinned by IHM’s Professional Practice Framework (PPF).” It is supported by a programme introductory day, and requires one study day per element and a programme completion day.
Topics covered include:
• the role of the manager and the contexts in which they operate;
• personal effectiveness;
• motivational, performance, change and conflict management;
• building and delivering high quality, well-managed, timely, safe and effective healthcare services;
• the organisational, social and policy environments in which healthcare planning takes place, and the implications of this for governance, accountability and resource capacity.
Heather Davison, RSPH Development Director, said: “Practice managers are a group of professionals whose importance remains largely unrecognised. They come from very varied backgrounds and rarely has investment been made in their development as managers and leaders.
“This new training programme is an important step in providing them with the recognition they deserve and in preparing them for the leadership role they will be playing in transforming and improving the delivery of primary healthcare services.”