Experiences of four vanguard schemes shared in new publication
June 20 2016
Empowering staff to lead services changes helps individuals and communities make better informed decisions about their health, a new report has proposed.
Describing the progress being made by four of the New Care Models vanguard schemes, the report says that enabling different groups of staff across organisations to ‘break down the barriers’ allows people to break out of old working patterns and think differently.
In addition, the report recommends the importance of recognising that those on the front line of care have the best ideas about how to improve it but need to feel empowered to do so. It also says that making sure that staff feel that their contribution is valued, means they will want to do all they can to make new care models a success.
The recommendations come in the report published by the NHS Confederation, NHS Clinical Commissioners, NHS Providers and the Local Government Association. ‘New care models and staff engagement: All aboard’ looks at four vanguard schemes, setting out the local context, a summary of the new care model being piloted, how they have gone about delivering the service and what advice they would give others.
The four featured schemes are:
• All Together Better Dudley (multispecialty community provider)
• Barking and Dagenham, Havering and Redbridge System Resilience Group (urgent and emergency care)
• Better Care Together – Morecambe Bay Health Community (integrated primary and acute care system)
• East and North Hertfordshire Clinical Commissioning Group (enhanced health in care homes)
“It is important to communicate the opportunities to get involved, provide different avenues for doing so, and to make it easy for busy staff to join in,” says the report. “However, the health and social care sector employs more than 2.5 million people, and not all of them can participate directly in designing new models of care. So it is equally important to communicate change effectively, including the benefits it will bring.”