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Practices asked to address communication needs of people with sensory loss

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  • Scottish Government pledges 800 more GPs over the next ten years

    Scottish Government pledges 800 more GPs over the next ten years

    Tuesday, 05 December 2017 11:08
  • ‘Highest ever number of people entering GP training in NHS history’ recorded

    ‘Highest ever number of people entering GP training in NHS history’ recorded

    Thursday, 30 November 2017 09:30
  • PHW issues advice regarding ordering flu vaccination stock for the 2018-19 season

    PHW issues advice regarding ordering flu vaccination stock for the 2018-19 season

    Wednesday, 29 November 2017 12:53
  • Practices asked to address communication needs of people with sensory loss

    Practices asked to address communication needs of people with sensory loss

    Monday, 27 November 2017 14:57
  • Wales exceeds GP training places target

    Wales exceeds GP training places target

    Tuesday, 21 November 2017 15:01

a eye imageNovember 27 2017

General practices are being asked to ensure information they provide is made suitable for people who have a sensory impairment.

The All Wales Sensory Loss Standards are intended to “help ensure people with sensory loss get information about services they can access and understand, as well as any communication support they need.”

Following an update, general practices are now being asked this month to start identifying and recording the information and communication needs of patients with sensory loss issues. In addition, the programme will provide practice staff with tools to provide information in a suitable format, for example, by being able to generate letters in a large print format, and to make a note of sensory needs on patient records.

The next stage will see patients’ information and communication needs being sent through automatically from the general, practice when patients are referred to a hospital service.

The Welsh Government says that very little information of this kind is routinely captured and recorded in GP surgeries and hospital departments at present. “This means it can be difficult to safely and effectively share information about a patient’s communication needs within and between GP surgeries, hospital departments and other healthcare services.”

It is estimated that more than 600,000 people in Wales live with some form of sensory impairment such as hearing or sight loss. Over 70% of people aged 70 and above have a hearing impairment, while one in three people aged over 85 have sight loss.

Announcing the programme, Health Secretary Vaughan Gething said: “People with sensory loss are more likely to experience major health conditions, as well as higher levels of mental ill health, therefore they need to be able to access all areas of healthcare, not just ophthalmology and audiology services.

“I’m pleased we are leading on the ‘It Makes Sense’ campaign this year, which allows us to inform and remind health professionals of their legal obligations, to ensure that people with sensory loss are able to address all their health issues as easily as those without sensory loss. All health boards and NHS trusts will be required to implement the Accessible Information Standard.”

Links:
Welsh Government announcement        
‘The All Wales Standards for communication and information for people with sensory loss’                  

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