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  • NICE updates guideline on rheumatoid arthritis

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a welsh flag imageJune 20 2018

The percentage of people reporting they were satisfied with their GP services in Wales has fallen 4 percentage points to 86% in 2017-18. 

There has also been an increase in the proportion of people finding it difficult to make a convenient appointment at their GP surgery. In 2012-13, the level was 33%, and increased to 38% in 2016-17, and rose again to 42% in 2017-18.

The National Survey for Wales also saw a fall for satisfaction with NHS hospital services, down 2 percentage points to 90%. 

The National Survey for Wales involves over 10,000 people each year across the whole of Wales.

Responding to the latest data, Dr Rebecca Payne, RCGP Wales Chair, said: “These figures are obviously concerning. They will be disappointing for GPs who are working extraordinarily hard in extremely difficult circumstances.

“We need to be clear that this a result of workforce shortages and underinvestment in general practice. They provide further evidence that the Welsh Government needs to take action.”

She called for specific measures to boost the workforce, including:

  • alleviating workload pressures to help keep GPs in the profession;
  • increasing GP training places; and
  • developing a wider general practice team with other healthcare professionals.

“We also need to see a significant shift in resource. Welsh general practice receives a lower share of NHS spend than anywhere else in the UK and this needs to be urgently addressed. Only last week we had the latest plan committing to allowing patients to access more care in their community, it will only be achieved with more support for general practice,” said Dr Payne.

Links:
Welsh Government National Survey for Wales   
‘National Survey for Wales: Headline results, April 2017 – March 2018’ 
RCGP comment            

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