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  • Scotland sees annual NIC increase 6.9% to £1.3bn

    Scotland sees annual NIC increase 6.9% to £1.3bn

    Wednesday, 29 June 2016 11:41
  • Boots to resume MenB vaccination service

    Boots to resume MenB vaccination service

    Wednesday, 29 June 2016 11:34
  • PSNC urges more community pharmacies to take up SCR training opportunity

    PSNC urges more community pharmacies to take up SCR training opportunity

    Tuesday, 28 June 2016 13:50
  • Drug Tariff updates include Category M and gluten free foods

    Drug Tariff updates include Category M and gluten free foods

    Tuesday, 28 June 2016 13:44
  • Boots rolls out Sales Assist app in collaboration with IBM and Apple

    Boots rolls out Sales Assist app in collaboration with IBM and Apple

    Tuesday, 28 June 2016 13:40

Umesh Modi is a chartered accountant, and Pamini Jatheeskumar is a chartered certified accountant at Silver Levene...
  Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead...
Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead pharmacist, Health and Wellbeing Directorate, Public Health England
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boots6June 27 2016

Boots UK has become the first retailer in the world to roll out the IBM MobileFirst for iOS Sales Assist app.

Designed to be used by staff across all its stores, the Sales Assist app has been designed “to make it easier and simpler for customers to get hold of the products they need.” With 3,700 iPads available for staff to use, the app allows staff “to quickly show product information, ratings and reviews, look up inventory online and make recommendations based on online analytics, all from the shop floor.”

Sales Assist is one of more than 100 apps in the IBM MobileFirst for iOS portfolio for use in specific industries and professions. “The new app taps into the product databases on boots.com with iPad, and uses its analytics to enable colleagues to easily make personal recommendations to customers, such as additional items or alternatives available, as well as view item location and online inventory,” said Boots. e store of their choice the next day.”

Robin Phillips, Director of Omnichannel and Development at Boots UK, said: “It will help even our smallest stores feel like a flagship shop, with access to the entire Boots range at their fingertips.”

Vickie Ward, a Boots Customer Assistant, was involved in helping design and develop the app. “We worked hard to design the Sales Assist app around the needs of Boots colleagues, and using it gives us the confidence to provide our customers with the most up-to-date advice on products and offers on the spot. It helps us to give customers an even better and more personal experience, so that no one goes home disappointed,” she said.

Link:

Boots UK announcement

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