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  • PGD update means pharmacy flu vaccination service can include social care workers

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Umesh Modi is a chartered accountant, and Pamini Jatheeskumar is a chartered certified accountant at Silver Levene...
  Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead...
Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead pharmacist, Health and Wellbeing Directorate, Public Health England
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a pharmacist on phone cbAugust 24 2017

Pharmacy staff are being alerted to a possible phone scam involving callers claiming to be from NHS Business Services Authority or Prescription Services.

 NHSBSA has issued the warning after several pharmacy contractors contacted it saying that had received such calls. The caller has been asking for banking details to process a bank refund or because there is a problem with a banking mandate. A pharmacist who gave details subsequently had money taken from their account.

“The NHS Business Services Authority will never contact pharmacists directly and ask for bank details in this way, “said NHSBSA. “If you receive a call which you believe to be suspicious, please hang up without giving your details. Any calls like this should be reported to the National Fraud and Cyber Crime Reporting Centre, Action Fraud.”

PSNC has also received calls from contractors reporting the scam. “The unsolicited callers are quoting the ODS code (F code – which can be found in various reports published online by the NHS), company directors’ names (which can be obtained from Companies House online information) and other pharmacy details when callin,g and they are stating that there has been a problem with payments to the pharmacy,” it said.

“They have then gone on to request personal/business details from the pharmacy contractor, such as their mobile telephone number, date of birth, address and business bank account details.

“An initial phone conversation may be followed up by a text message purporting to be from the contractor’s bank, asking the contractor to call a specific phone number. If this number is called, it provides another opportunity for the individuals to obtain details which they can use to access the contractor’s business bank account.”

Links:
NHS BSA announcement                 
PSNC alert           
Action Fraud     

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