New declaration of competence issued for Vaccination Services

New declaration of competence issued for Vaccination Services

July 16 2018 The new Vaccination Services with the use of patient group directions (PGDs)...

CPPE issues GDPR e-learning package

CPPE issues GDPR e-learning package

July 6 2018 The Centre for Pharmacy Postgraduate Education has launched a new e-learning...

NHS App to access health services will be available from December

NHS App to access health services will be available from December

July 5 2018 A new NHS app will allow patients in England to organise repeat prescriptions and...

Contractors asked to give feedback on Quality Payment Service

Contractors asked to give feedback on Quality Payment Service

July 4 2018 Community pharmacy teams are being asked to provide feedback on the Quality Payments...

GPhC consults on online pharmacies to safeguard public

GPhC consults on online pharmacies to safeguard public

July 2 2018 Online pharmacies will have to put new safeguards in place to protect people who want...

  • New declaration of competence issued for Vaccination Services

    New declaration of competence issued for Vaccination Services

    Monday, 16 July 2018 15:40
  • CPPE issues GDPR e-learning package

    CPPE issues GDPR e-learning package

    Friday, 06 July 2018 15:05
  • NHS App to access health services will be available from December

    NHS App to access health services will be available from December

    Thursday, 05 July 2018 16:39
  • Contractors asked to give feedback on Quality Payment Service

    Contractors asked to give feedback on Quality Payment Service

    Wednesday, 04 July 2018 15:13
  • GPhC consults on online pharmacies to safeguard public

    GPhC consults on online pharmacies to safeguard public

    Monday, 02 July 2018 16:38

Umesh Modi is a chartered accountant, and Pamini Jatheeskumar is a chartered certified accountant at Silver Levene...
  Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead...
Don Lavoie is alcohol programme manager at Public Health England and Gul Root is lead pharmacist, Health and Wellbeing Directorate, Public Health England
More inWhite Papers  

a CS Health logo cbAugust 25 2017

Patients are increasingly expecting pharmacies to deliver medicines to their home address, a survey has found. However, despite this demand, over half of pharmacists could be unclear on the legislative requirements.

 CitySprint Healthcare surveyed 350 pharmacist about their provision of and attitudes towards home delivery. Findings included:

  • 84% of respondents reported there has been an increased demand for home delivery of medication in the last year
  • 57% were either unclear about the legislation surrounding the delivery of medicines to patients’ homes or were not aware of there being any legislation at all
  • more than three-quarters of pharmacies (91% of independent pharmacies) now offer home delivery
  • on average, pharmacy staff are spending 11 hours per week managing deliveries, and in a third of cases it is pharmacists themselves that are shouldering the time burden
  • few pharmacists are using technology to improve the efficiency or security of home delivery services: 89% rely on paper records or verbal communication
  • 72% of pharmacies employ their own delivery drivers, 32% use existing staff to undertake deliveries and 6% rely on taxis or local minicabs
  • only 17% say they are worried about medication going missing.

“The demands of managing home delivery are adding significantly to pharmacists’ workloads, as they face pressure to deal with funding cuts and broaden their services to grow revenue,” says CitySprint Healthcare.

“But despite appetite for the service skyrocketing, well over half of pharmacists in the UK are either unclear about legislation surrounding the delivery of medicines to patients’ homes, or are not aware of whether there is legislation at all. This suggests there is still work to be done to make guidance clear and accessible – and ensure it is implemented.”

Darren Taylor, Chief Development Officer, CitySprint, commented: “Pharmacies are under unprecedented funding and regulatory pressures – and the growing demand for home delivery can be an increasing drain on resources if not managed effectively. Although pharmacists should have oversight of home delivery services, managing all aspects of the offering is not sustainable for expert staff members that could be adding value elsewhere in the business.”

“It’s also evident from our research that the legal obligations around pharmacy-to-home deliveries are far from clear cut for pharmacists. It is vital the security of the medicine supply chain extends to home delivery and, as this responsibility remains with the pharmacist, we are calling on the industry to work together to provide clearer guidance in this area.”

Link:
CitySprint Healthcare     

Business News

July 16 2018 Community pharmacy’s involvement in managing long term conditions should be better recognised by the Government, parliamentarians have said.
July 11 2018 New Medicines Service data indicates community pharmacists manage 19 out of 20 hypertensive patients without the need to refer a patient back to the GP. Analysis of 131,419 patient...